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Coaching for a BIFF Response®

Coaching clients on how to write BIFF Responses

Do you know someone who would benefit from learning how to write a BIFF Response? For over eight years, we’ve been teaching mediators, therapists, attorneys and other professionals this simple, four-step method to help their clients get control over angry communications from the difficult people in their lives.

This video includes the basics of writing a BIFF Response, plus gives you the tools you’ll need to effectively coach your clients in how to do it too.

50 Minute Video


Your Instructor


Bill Eddy, LCSW, Esq.
Bill Eddy, LCSW, Esq.

Bill Eddy, LCSW, Esq. is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience.

He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries.

He is the author or co-author of sixteen books and has a popular blog on the Psychology Today website with over 3.5 million views.


Course Curriculum


  Coaching clients on how to write BIFF Responses
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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