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Coaching for a BIFF Response®

Coaching clients on how to write BIFF Responses

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Do you know someone who would benefit from learning how to write a BIFF Response? For over eight years, we’ve been teaching mediators, therapists, attorneys and other professionals this simple, four-step method to help their clients get control over angry communications from the difficult people in their lives.

This video includes the basics of writing a BIFF Response, plus gives you the tools you’ll need to effectively coach your clients in how to do it too.

50 Minute Video


Your Instructor


Bill Eddy, LCSW, Esq.
Bill Eddy, LCSW, Esq.
Bill Eddy is a lawyer, therapist, mediator and co-founder and Training Director of the High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France, UK, Netherlands and Sweden.
As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Prior to becoming an attorney in 1992, he was a Licensed Clinical Social worker with twelve years’ experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and he is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College. He is the author of numerous articles and several books, including:
• High Conflict People in Legal Disputes
• 5 Types of People Who Can Ruin Your Life
• It’s All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything
• SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder
• BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
He is also the developer of the New Ways for Families® method of managing potentially high conflict families in and out of family court, as well as other innovative high-conflict management methods.


Class Curriculum


  Coaching clients on how to write BIFF Responses
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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