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New Ways for Families®: Decision Skills Class

Instructor Training: How to manage potentially high-conflict clients

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New Ways for Families is a new, innovative approach to managing high conflict clients in separation and divorce. This method emphasizes teaching parents skills before decisions, resulting in less defensiveness and more problem-solving – without relying on professionals to make the decisions.

This training is for parent education professionals who want to incorporate this skills building method into their parent education course. It explains the Workbook and Instructor’s Manual, and how to manage potentially high-conflict clients in your class.

90 Minute Video


Your Instructor


Bill Eddy, LCSW, ESQ..
Bill Eddy, LCSW, ESQ..
Bill Eddy is a lawyer, therapist, mediator and co-founder and Training Director of the High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France, UK, Netherlands and Sweden.
As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Prior to becoming an attorney in 1992, he was a Licensed Clinical Social worker with twelve years’ experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and he is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College. He is the author of numerous articles and several books, including:
• High Conflict People in Legal Disputes
• 5 Types of People Who Can Ruin Your Life
• It’s All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything
• SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder
• BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
He is also the developer of the New Ways for Families® method of managing potentially high conflict families in and out of family court, as well as other innovative high-conflict management methods.


Course Curriculum


  Instructor Training: How to manage potentially high-conflict clients
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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